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Lodge a complaint

We want to resolve your concern quickly. Tell us what went wrong and we will get back to you.

How we handle complaints

  1. Raise the complaint with the branch manager, or use the form below.
  2. If it is not resolved, write to the head office at Grievance@cbecitycoop.bank.in.
  3. If you do not get a reply within 30 days, or are not satisfied with the reply, you may approach the RBI Ombudsman under the Reserve Bank – Integrated Ombudsman Scheme at cms.rbi.org.in.

Complaint form

Do not share your PIN, OTP or password in this form.

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